Support

We usually reply within two working days.

Email support@topmarks.app with any question, a problem with the app, or a question you think is wrong (the question text or a screenshot helps).

Common questions

• Restore Premium on a new device: open BrightMinds, go to a topic's Premium screen or Settings, and tap Restore Purchases (a grown-up answers a quick question first).
• Cancel Premium: the subscription is managed by Apple. On your iPhone or iPad open Settings, tap your name, then Subscriptions.
• Refunds: Apple handles refunds at reportaproblem.apple.com.
• Sync progress between devices: in the app's Parent Area, switch on iCloud sync (it is off until a parent turns it on).
• Export or delete your family's data: Settings, then Privacy & Data. See our Privacy Policy.